Refund policy

We want you to love your purchase, but if something isn’t right, we’re here to help.

Returns

• You may request a return within 3 days of receiving your order.

• To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.

• Certain items such as opened skincare, cosmetics, or hygiene-related products (if you sell those) may not be eligible for return due to health and safety reasons.

Refunds

• Once we receive and inspect your returned item, we’ll notify you about the approval or rejection of your refund.

• Approved refunds will be issued to your original method of payment within 5–7 business days.

 

Return Process
To start a return, please contact us at +92 341 4211230  with your order number and reason for return. Our support team will guide you through the next steps.

Damaged or Wrong Item
If you receive a damaged or incorrect item, please contact us immediately (within 3 days) with photos, and we’ll make it right at no extra cost.